FAQs

What materials are your shoes made from?
We use quality materials, including durable uppers, cushioned insoles, and long-lasting soles, so every pair holds up to daily wear while staying comfortable and stylish.

Are these shoes suitable for everyday wear?
Definitely. Our sneakers and smart-casual shoes are built for daily use while still looking sharp enough for more polished occasions — comfortable, durable, and versatile.

How long does delivery take?
Most orders arrive within 5 to 8 business days, accounting for both processing and shipping time.

Can I return or exchange my shoes?
Yes — we offer a 30-day return and exchange window, provided the item is unworn and in its original condition.

How can I track my order?
Once your order ships, we'll email you a tracking number so you can follow its progress right to your door.

How do I contact support?
You can reach us anytime by email or through the contact form on our website.

What if my order arrives damaged or wrong?
Reach out right away with a few photos of the issue, and we'll work quickly to resolve it — whether that's a replacement or a refund.

What payment methods do you accept?
We accept PayPal and Venmo, both secure options available at checkout.

Do you offer Cash on Delivery?
We don't currently offer COD. All orders are prepaid securely through our online checkout.

Business Information

Newton Shoes
Email: support@newtonshoes.shop
Phone: +1 (864) 225-8433
Address: 116 W Shockley Ferry Rd, Anderson, SC 29624, United States
Business Hours: Monday–Saturday, 10:00 AM–6:00 PM (Eastern Time); Sunday Closed
Response Time: Within 24 hours